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Home > Electricity > Retail Competition
Retail Competition

Link to Electricity Reform websiteAs part of the May 2012 'Energy for the Future' reforms, full retail competition for retail electricity supply is being introduced in Tasmania.

From 1 January 2014, Aurora Energy will continue to be the retailer for those small customers who were non-contestable prior to 1 January 2014 (all residential customers and small business customers) on mainland Tasmania, offering regulated prices as approved by the Regulator in the form of a regulated standing offer contract.

From 1 January 2014 through to 30 June 2014, Aurora Energy is also the only authorised retailer legally able to offer market retail contracts to this group of customers. However, from 1 July 2014, other retailers will be able to sell to all residential and business customers. This is referred to as ‘full retail contestability’ and may affect your power supply decisions in the long term.

When full retail competition effectively commences on 1 July 2014, all customers on mainland Tasmania will have the option of entering into a market retail contract with Aurora or a new entrant retailer. As is often the case in other jurisdictions where full retail competition is in place, regulated or standing offer prices will be available for those small customers (who were non-contestable prior to 1 January 2014) choosing not to enter into a market retail contract with one of these retailers.

For more information about becoming a contestable customer and retail contestability please proceed in the first instance to

This page was last updated on 05 October 2014 by the Office of the Tasmanian Economic Regulator (OTTER). Questions concerning its content can be sent by mail to GPO Box 770, Hobart, TAS, Australia 7001 or by email to or by telephone to (03) 6166 4422.

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