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Home > Electricity > Retail Competition
Retail Competition

Link to Electricity Reform websiteAs part of the May 2012 'Energy for the Future' reforms, full retail competition for retail electricity supply was introduced in Tasmania.

From 1 January 2014, Aurora Energy continued to be the retailer for those small customers who were non-contestable prior to 1 January 2014 (all residential customers and small business customers) on mainland Tasmania, offering regulated prices as approved by the Regulator in the form of a regulated standing offer contract.

From 1 January 2014 through to 30 June 2014, Aurora Energy was the only authorised retailer legally able to offer market retail contracts to this group of customers. However, from 1 July 2014, other retailers were able to sell to all residential and business customers. This is referred to as ‘full retail contestability’ and may affect your power supply decisions in the long term.

With full retail competition commencing on 1 July 2014, all customers on mainland Tasmania have had the option of entering into a market retail contract with Aurora or a new entrant retailer. As is often the case in other jurisdictions where full retail competition is in place, regulated or standing offer prices are still available for those small customers (who were non-contestable prior to 1 January 2014) choosing not to enter into a market retail contract with one of these retailers.

For more information about becoming a contestable customer and retail contestability please proceed in the first instance to

This page was last updated on 29 May 2017 by the Office of the Tasmanian Economic Regulator (OTTER). Questions concerning its content can be sent by mail to GPO Box 770, Hobart, TAS, Australia 7001 or by email to or by telephone to (03) 6166 4422.

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